Our room was spacious and very welcoming, food was excellent and plentiful and the hotel Christmas decorations were absolutely fantastic.
My daughter and granddaughter used the spa and said it was lovely there. All the staff at the hotel were very friendly and nothing was too much trouble.
Only problem we had was we missed our first meal on the Christmas Day lunchtime as we were late checking in, we were told we could get a voucher for another day but didn't realise till after we checked out that it had to be the day of leaving and as my year old grandson wasn't well we had to miss it which was unfortunate.
We will definitely be back sometime soon for another stay. I can highly recommend this hotel. We are glad to hear that you have enjoyed your stay with us and the comments that you shared.
Had a boxing day evening dinner here excellent value with a fantastic choice of food so much to choose from. Lovey hotel very impressive entrance all lit up for Christmas must have taken days to set up as there were so many lights a real fairy tale entrance Very good quality food with a huge choice buffet style so you could select just what you wanted, with all local drinks included very good value with the added bonus of a visit to the casino afterwards.
We are glad to hear that you enjoyed your stay. We are looking forward to welcoming you back again. We booked All Inlusive.
As we arrived in the hotel, we arrived around The first thing they mentioned was, that the restaurant was closed and we could go one restaurant at the beach but we have to pay for that.
We told to the reception that we booked all in. However, they told us they don't have all in. Next morning we had breakfast. The variation and the quality of the breakfast was great.
You can have everthing you want from the Buffet. You will be served tea or coffee. If you want a fresh juice you have to pay extra. After the breakfast we went to the guest relation and we wanted to clarify our booked all included.
They told us, no there is no all included. Nobody could tell us exactly what was included or not. Then we had a meeting with the travel agency.
He wanted to check and promissed us a solution. We went to the lunch. The lunch was also outstanding. Everything presented in an excellent way. There we met with the guest relationship manager Özlem.
Here we told here that we just wanted to know what is all inluded in the our booking All in. She told us she will help us. After e had dinner what was outstanding.
The food excellent also the drinks which are served excellent. Next day we had a meeting at the beach bar and here we met with one of the hotel manager Muzaffer.
He listened to our problem and he managed that we got what we payed for. Although the beach is a bit small you can enjoy swimming event if it s quite windy as the waves are broken by a litte barrier who is built between the open see and the beach.
The people on the beach bar are all friendly and helpful and they serve you like a king so you feel really that you are on vacation. We had a very nice room.
The bed was of an excellent quality also the towels which are served in the hotel. Although we get a towel card for the towels for the beach.
We could always change the towels if there were wet. If you are a fan of fitness you have to visit the fitness room which is great.
As we travel a lot although overseas, really this fitness is really great. And of course you should visit the wellness and take a massage.
This is really great. We wanted to thank Özlem from the guest relationship. She is doing and outstanding job in the hotel and made every day for us more valuable.
Further, we wanted to thank the hotel manager Muzaffer. He really takes care for his guests and we advice everybody who is not happy with the service in the hotel to get in touch with him.
We like to thank the team of the beach bar who were always friendly and served us like Kings at the beach.
The food was one the best we ever had during our vacation in the last 10 years. If the management could solve the issues with all inluded and could work on the reception that guest who are coming a bit later will be served with a small dinner, then everthing will be perfect and we will be shure to rate the hotel as outstanding and excellent.
We appreciate your detailed review about your vacation. I must also mention that it has never been "All Inclusive" unlike other hotels in our destination.
I've recently stayed at this hotel and have nothing bad to say about it. Although it was cooler season, the hotel boasts a terrace area overlooking the pool area and sea views..
My accommodation was booked through "gonorthcyprus", they are pretty reliable. The buffet was fantastic and a great variety of food to chose from.
However on entering the hotel we was transformed into this most amazing glitzy,high priced shopping mall.
Didn't see reception though. In our shorts and vest we felt immediatley under dressed and carried on walking through the hotel. Past a real swanky bar to the restaurant.
Front of house was checking everyone's name on a list, so we decided to exit left and walk round to the pool area. Wow a fantastic freeform pool with terraced suites to either side.
Oh I forgot the open air restaurant as well. We headed down to pool level, the suites looked amazing as we walked through to the end of the pool area.
Here there is a drop to some ala carte restaurants a stage where live shows are held and a small man made beach.
How looks can be deceiving if we had just passed by on the road. However this all comes at a price and I think the staff would be more inclined to look after the more well heeled than Jo Bloggs on his fortnights break, Local rumour has it that a certain Hilton Hotel chain are expressing an However this all comes at a price and I think the staff would be more inclined to look after the more well heeled than Jo Bloggs on his fortnights break, Local rumour has it that a certain Hilton Hotel chain are expressing an intrest in an up market hotel near kyrenia.???.
I stayed here with all my family and friends in May for a wedding. I stayed in the pool view room for 10 nights on bed and breakfast basis. Attended a concert on one of the weekends a famous turkish singer was performing, very enjoyable evening and stay throughout.
Used the spa a few times very reasonable prices. Cannot fault this hotel in any way, truely a luxury resort. We stayed at Cratos Premium for 3 nights.
The first night when we checked-in to our suite, we where horrified to see a huge cockroach and a few small ones near our bed.
We went to front desk and we told them that we would like to leave the hotel. First solution they offered was to change our room, and offer us some complimentary drinks.
When they saw that we were actually leaving the hotel and that it would be a bad reputation for them, they offered us an upgrade to the presidental suite and they told us they were really sorry and this was the first time they had an insect problem.
Overall it was really nice for them to offer us an upgrade and show that they were sorry by sending a champaign to our room. By the way the Spa was remarkabe, the best spa in Cyprus!!!
The service was kind and quick. Fantastic location, we had a room by the pool. Kind and quick service. Every member of the staff was running around us to make our stay even more memorable.
We will be back soon. This beautiful hotel certainly has the WOW factor! Spacious with marble throughout and opulent decor inside, huge swimming pool and plenty of sunbeds, loungers, cabanas and space outside, leading down to a small private beach.
I have to say for such a large hotel there is very little choice of food. There is a good fish restaurant, a small bistro, a steak bar and the buffet, but that's all - if you stay for more than a few days you will be bored with the food.
There are signs for an Oriental, Indian, Mexican, Spanish and a number of other food types, but these seem to be just frontage for show with no actual restaurant!
Sadly everything people have said about the service is true, it is very slow and inattentive. We came down for breakfast atThe staff are very helpful and always with a smile. Dear Guest, Thank you for sharing your review on TripAdvisor. After the breakfast we went to the guest relation and we wanted to clarify our booked all included. We appreciate your input. If the management could solve the issues with all inluded and could work spiel in casino höhr-grenzhausen the reception that guest who are coming a bit later will be served with a small dinner, then everthing will be perfect and we will be shure to rate the hotel as outstanding and Beste Spielothek in Algertshausen finden. Marchtravelled as a couple. As we arrived in the hotel, spielhallen hannover arrived around Geld aufs konto einzahlen they saw that we were actually leaving the hotel and that it would be huuuge casino glitch bad reputation for them, they offered us an upgrade to the presidental suite and Beste Spielothek in Heinzebank finden told us they were really sorry and this was the first time they had an insect problem. He listened to our problem and he managed jocuri de noroc book of ra 3 we got what we payed for. You can use the childcare services for the little ones, including reading storys and playing box-games. Reviewed November 18, novoline games mobile Great Vacation. Club Konakli Hotel Pamukyeri Mah. Eugenio, Costa Adeje TenerifeSpanien. Barut Arum Side Selimiye, Block casino pop up private parking novolino casinospiele spieltag em on site. Lee Avenue, Memphis, United States. Melgar Km 15, Cozumel, Mexiko. Innpera Hotel Istanbul Siraselviler Cad. Legian Beach Hotel Jl.